Business Analyst
Location: London SE1
Hybrid working (3/2)
Competitive salary dependent on experience. Company performance-related bonus, healthcare insurance & wellbeing benefits.
An exciting opportunity for a confident, talented individual to use their skills to help deliver the next generation of Liv-ex digital products
At Liv-ex our mission is to make the fine wine industry more transparent, efficient & safe. As the leading online marketplace for wine businesses, we have a unique offering, a global footprint, and history of innovation.
We’re more than just a platform to buy and sell wine – we’re a tech-led, data-first company that’s driven forward by people with passion and commitment. We combine deep industry expertise with market leading technology and logistics, offering real-time data, market insights, and fully integrated logistics services.
Our clients include the world’s most respected wine merchants, distributors, and importers – and we have ambitious plans to continue our upward trajectory of growth.
Whether you’re passionate about wine, technology, data, or all three, Liv-ex offers a unique opportunity to make your mark in a niche industry
Summary Purpose
We are looking for a smart, enthusiastic candidate to join our award-winning Digital Product team as a Business Analyst. You will be working to scope, create and improve features across Liv-ex systems to better serve the global fine wine market. You will report to one of our Product Managers and through collaboration with stakeholders, customers and our software engineering teams, take innovative ideas from concept to delivery.
If you would like to work in the team at the heart of Liv-ex and relish the opportunities a growing business can offer in relation to responsibility and your wider personal development, this opportunity could be a great fit.
Responsibilities
- Support the Product Manager, helping to design and deliver new trading, logistics and finance system
- Deliver business requirements across entire product lifecycles, from initial discovery through to launch and benefit realisation
- Understand and record high level business requirements, converting concepts and ideas into high-quality documentation
- Manage stakeholder relationships and needs at all levels of the business
- Manage day to day Product operations including testing, release delivery and internal team support
- Develop, maintain and help prioritise a backlog of user stories for future implementation
- Review and provide feedback on completed projects, demonstrating value and sharing your team’s success stories with others in the business
- Troubleshooting for customers and production systems when required
- Close working relationship with software engineering teams, collaborating regularly to write and groom stories
- Close working relationship with Product Marketing team to ensure the voice of the customer is heard
- Work closely with all Liv-ex teams to create a friendly and collaborative environment
Knowledge, Skills and Experience
Essential
- Minimum 2 years of experience working as a Business Analyst or Process Analyst in a tech-enabled business
- A driven, team player, with an approachable and inquisitive attitude
- Strong communication skills, with the ability to listen and translate concepts into requirements
- Comfortable pushing back and challenging the status quo
- Experience writing high-quality documentation in a professional setting
- Logical, organised and efficient, with excellent attention to detail
- Able to break down complex ideas into easily digestible chunks
- Able to articulate technical pieces of work & describe their business value to a mix of stakeholder
- A desire to deliver great products with the needs of the customer at their heart
- Enjoys overcoming complex challenges
- Tenacious and resilient to see ideas through to completion
- Ability to handle multiple competing priorities
- Ability to work in a constantly evolving environment
- High proficiency with Office 365 suite
Desirable
- Experience of working on ERP, Finance and/or Logistics Systems implementation projects
- Experience of end-to-end complex project delivery
- Previous experience with Jira, SQL, UI/UX development or web technologies
- Quantitative skills to support our drive to data-driven decision making
- Previous experience working in an agile environment
- Knowledge of the wine sector and a passion for wine
To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at [email protected].
